Privacy Policy

Welcome to TopTrack, a service provided by TopTrack LLC (“TopTrack”, “we” “our”, “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, store, use and disclose your information when you use (the “Website”), our mobile apps (the "Apps") and all related sites, players, widgets, tools, apps, data, software, APIs and other services provided by TopTrack (the “Services”).

By using the Website, the Apps or any of the Services, and in particular by registering a TopTrack account, you are consenting to the use of your information as set out in this Privacy Policy. Please read this Privacy Policy, and make sure you are happy with our use and disclosure of your information.

Please note that this Privacy Policy only applies to the Website, the Apps and the Services (together, the “Platform”). When using the Platform, you may find links to other websites, apps and services, or tools that enable you to share information with other websites, apps and services. TopTrack is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services before connecting your TopTrack account or sharing any personal data.

Our Guiding Principles

We have a fairly simple simple approach to data protection and privacy, which is:

  1. You should know what we do with your information. This policy is designed to give you full transparency regarding our data protection practices. Please let us know directly if you have further questions.

  2. You should have full control over your information. We’ve designed the Website to give you control over the information you publish and share using TopTrack and other sites and services to which you connect your TopTrack account. Please take full advantage of these tools and make sure you only share what you want to share.

Information provided by you:

To use Toptrack, you must register for a TopTrack account, and by doing so, you must provide us with certain information:

  • Essential information: When you register any kind of TopTrack account, you will need to provide a user name (which may be your real name or a pseudonym), your email address, your month and year of birth, and choose a password.
  • If you register an Artist account, you will also need to provide your real name, and zip code so that you can fully utilize the features of Artist accounts, such as networking with other artists in your area.
  • Additionally, you may choose, at your discretion, to provide additional information:
    • Your picture, or an avatar, or record album cover image.
    • Information about how you categorize yourself with respect to your music (for example, whether you are a musician, a label, or some other category of creator).
    • Details of your other websites, or social media profiles, including links to those websites and profiles (for an additional charge).
  • If you register a Fan account, you will need to provide a User Name (cannot be already taken), email & password, and zip code so that you may fully utilize the features of Fan accounts, such as connecting with other fans to join a fan club.
  • None of this profile information is mandatory, and any information you do provide may be deleted, edited, changed or amended by you at any time.
  • Information from correspondence: You will provide certain personal data if you contact us by email, or contact us by mail, fax or other offline means.
  • Survey information: If you participate in any survey, you will provide certain personal data as part of your response, unless you respond anonymously.
  • Information that you post: You may provide personal data when you upload music/sounds to the Platform.

Information we collect automatically:

There is certain information that we collect automatically as the result of your use of the Platform, or through the use of web analytic services. This information includes:

  • the Internet Protocol (IP) address of the device from which you access the Platform (this can sometimes be used to derive the country or city from which you are accessing the Platform)
  • the site that you visited immediately prior to visiting the Website
  • the specific actions that you take on the Platform, including the pages that you visit, streaming or downloading sounds, uploading or recording sounds, connecting your Facebook or Google+ account, sharing a track with another user, following or unfollowing another user, joining or leaving a group, posting applause, or performing a search
  • any search terms that you may enter on the Website
  • the time, frequency and duration of your visits to the Platform
  • your browser type and operating system
  • the nature of the device from which you are accessing the Platform, for example, whether you are accessing the Platform from a personal computer or from a mobile device
  • information collected through cookies or similar technology.
  • information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message

Information from other sources:


TopTrack allows you to sign up and log in using your Facebook account. If you sign up using Facebook, Facebook will ask your permission to share certain information from your Facebook account with TopTrack. This includes your first name, last name, gender, general location, a link to your Facebook profile, your time zone, birthday, profile picture, your "likes" and your list of friends.

This information is collected by Facebook and is provided to us under the terms of Facebook’s privacy policy. You can control the information that we receive from Facebook using the privacy settings in your Facebook account.

If you sign up to TopTrack using Facebook, your TopTrack account will be connected automatically to your Facebook account, and information regarding your activity on TopTrack specifically any new music that you post on TopTrack and any new favorites, will be shared with Facebook and will be published in your timeline and your Facebook friends’ newsfeeds. If you do not wish to share your TopTrack activity with your Facebook friends, you can control this from the Settings page on the Website. For more information, see the Choice and Control section below. If you signed up using Facebook by mistake, you can delete your account from the Account page within your Settings at any time.


You can sign up and log in to TopTrack using your Google+ account. When you sign up using Google+, Google will ask your permission to share certain information from your Google+ account with TopTrack. This includes your first name, last name, gender, a link to your Google+ profile, your profile picture, and your list of friends. This information is collected by Google and is provided to us under the terms of Google's privacy policy.

If you sign up to Toptrack using Google+, by default information regarding your activity on TopTrack will be visible on Google to everyone in your Google+ circles and shared with Google according to Google's terms of service and Google's privacy policy. For more information on how to manage the activities you share back to your Google+ account, see Google's support page. You can manage who from your Google+ circles sees your TopTrack activity from within your Google+ App settings page. If you want to control the type of TopTrack activity that is shared with your Google+ circles, you can do this from the settings page of your TopTrack account under the “Connections” tab. If you signed up to TopTrack using Google+ by mistake, you can delete your account from the account page within your settings at any time.

Additional Social Sites

TopTrack will, from time to time, add or delete direct links to other social sharing services. You will need to review the Privacy Policies of these other services before connecting to them with TopTrack.

How we use your information:

We use the information that we collect about you for the following purposes:

Use of, and interaction with the Platform:

  • To operate and maintain your TopTrack account, and to provide you with access to the Website and use of the Apps and any Services that you may request from time to time. Your email address and password are used to identify you when you log into the Platform.
  • To identify you as the creator of the sounds that you upload, or any other contributions that you make to the Platform.
  • To provide you with technical support.
  • To respond to you about any comment or inquiry you have submitted.
  • To prevent or take action against activities that are, or may be, in breach of our Terms of Use, Community Guidelines or applicable law.
  • We use your month and year of birth to enable age restriction.
  • Your email address will be used to send you connection requests from local TopTrack users, service updates and notifications regarding your account and the Services.

Improving and customizing the Platform and advertising:

  • To analyze the use of the Platform, and the people visiting the Website and using the Apps and Services, in order to improve TopTrack.
  • To show you ads on behalf of advertisers, we use information that you make available to us when you interact with the Platform. This allows us to show you ads that are more relevant and interesting to you. Please note that we do not share personal data with advertisers. Instead, advertisers pre-define a specific audience by certain generic criteria (e.g. the city of residence, the age range, etc.) for a specific ad campaign. If your profile matches these generic criteria, we may choose to display a suitable ad to you. We may also display ads based on the content that you have recently viewed or searched, however no personal data is used for such ads.
  • For other purposes, provided we disclose this to you at the relevant time, and provided that you agree to the proposed use of your personal data.

Sharing your information:

We will not share your information with any third party, except as described in this Privacy Policy. There are circumstances where we may need to share some of the information we collect about you or which you provide to us - these circumstances are as follows:

  • Other users: Any information you place in your public profile.
  • With your consent: We will disclose your information if you have explicitly agreed that we may do so. We will make this clear to you at the point at which we collect your information.
  • Service providers to TopTrack: We use certain reputable third parties to provide us with certain specialized services related to the Platform. These third parties will have access to certain information about you, but only where this is necessary in order for those third parties to provide their services to us. Where we transfer personal data to these third parties, we ask and require these third parties to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us.
  • Other networks and connected apps: If you choose to connect your TopTrack account to other apps or social networks such as Facebook, Google+, or Twitter, or others, you will be sharing certain information with these apps or networks. In the case of Facebook, Google+, or Twitter, any new public sounds that you post or listen to on TopTrack or any new favorites will be shared to those networks and will be visible to your followers and friends on those networks. In the case of connected apps, you will need to provide the app developer with full access to your TopTrack account in order to upload and download sounds or favorite or repost sounds from within the app. This will mean sharing your public information, plus access to your music tracks. TopTrack is not responsible for these other apps or networks, so please make sure you only connect your account with apps or services that you trust.
  • As aggregated data: We may aggregate your personal data with similar data relating to other users of the Platform in order to create statistical information regarding the Platform and its use, which we may then share with third parties or make publicly available. However, none of this information would include any email address or other contact information, or anything that could be used to identify you individually, either online or in real life.
  • If required by law: We will disclose your information if we believe in good faith that we are permitted or required to do so by law, including in response to a court order, subpoena or other legal demand or request.
  • To protect our interests: We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our users, employees, directors or shareholders, and/or to ensure the safety and security of the Platform and/or the TopTrack community.
  • In the context of a business transfer: We may transfer your information to any person or company that acquires all or substantially all of the assets or business of TopTrack, or on a merger of our business, or in the event of our insolvency.

Your Basic Info

It is not necessary for you to provide us with any personal data in order to listen to music through the app, although certain information will be collected automatically by virtue of your visit (as described above). In order for you to receive credit for posting, sharing, and applauding tracks, we must know the basic info required to create an account.

Sharing with other apps and networks

If you sign up for TopTrack using your Facebook or Google+ account, or others, your TopTrack account and your Facebook or Google+ account respectively will be connected automatically. Information regarding the music tracks that you post, listen to, or favorite on TopTrack, will be shared with the connected Facebook or Google+ account. Content that you share with Facebook will appear on your timeline and in your Facebook friends’ newsfeeds. Content you share with Google will be seen by the people from your Google+ circles when they visit your Google+ profile, make relevant Google searches, on Google-served ads, and the services selected in your Google account settings.

Please note that this Privacy Policy does not apply to any third party sites or applications, and we cannot control the activities of those sites or applications. You are advised to read the privacy policies of those sites or applications before sharing your information with, or connecting your TopTrack account to, any of these third party sites or applications.


In common with most other websites, we use cookies and similar technologies to help us understand how people use TopTrack so that we can keep improving our Platform.

If you choose to use the Platform without blocking or disabling cookies or opting out of other technologies, you will indicate your consent to our use of these cookies and other technologies and to our use (in accordance with this policy and the rest of our Privacy Policy) of any personal information that we collect using these technologies. If you do not consent to the use of these technologies, please be sure to block or disable them using your browser settings, the opt-out links identified in this policy.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit

TopTrack Cookies

We use our own cookies to recognize you when you visit our website or use our apps. This means that you don’t have to log in each time you visit, and we can remember your preferences and settings.

Third Party Cookies

In addition to our own cookies, we work with various reputable companies to help us analyze how the Platform is used, and to optimize our Website and Apps to deliver the best possible experience. The following companies help us achieve this through use of cookies:

Google Analytics and Google Website Optimizer

Google Analytics and Google Website Optimizer are services provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our website, our mobile site and any TopTrack players embedded on third party sites. Google Web Optimizer uses the same cookies to measure how different users respond to different content. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your, and other users’, use of our website, mobile site and TopTrack players, compiling reports for us on website activity and providing other services relating to website activity and Internet usage. Please note that Google only receives your truncated IP address. This is sufficient for Google to identify (approximately) the country from which you are visiting our sites or accessing our players, but is not sufficient to identify you, or your computer or mobile device, individually.

Google cookies are those beginning “__ut”.

You can find more information here, including a link to Google’s privacy policy.

To opt out of this analysis by Google, please see the Opting Out section below.

Opting Out

We think it’s important that you are able to control the collection of personal data relating to your use of TopTrack and have therefore made sure that you can opt out of any personal data collection using cookies or other technologies as set out below. Please note that you cannot opt out of our use of Flash cookies or HTML5 local storage as these are necessary for the technical operation of the platform. However, we do not use these technologies to collect any personal data.

You can use the settings within your browser to control the cookies that are set on your computer or mobile device. However, please be aware that cookies are important to many aspects for the Platform – if you set your browser to reject cookies, you may not be able to enjoy all of the features of the Platform. To find out how to see what cookies have been set and how to reject and delete cookies, please visit

To opt-out of analysis by Google Analytics on our website and other websites, please visit

To opt-out of personalized ad delivery on the Google content network, please visit Google’s Ads Preferences Manager.

Activity Tracking and Bug Reporting

You can use the settings within our iOS device or within the Android app to opt-out of analytics tracking and bug reporting. For the opt-out, if you are using our iOS app, go to the settings of your iOS device and open the TopTrack tab. With an Android device you need to open the TopTrack app and open the basic settings tab within. From there you can simply disable analytics and/or bug reporting to stop any analytics data or bug reporting information being sent from the app.

Consent to Cookies and Similar Technologies

If you choose to use the Platform without blocking or disabling cookies or opting out of these technologies (as described above), you will indicate your consent to our use of these cookies and other technologies and to our use, in accordance with this policy, of any personal information that we collect using these technologies. If you do not consent to the use of these technologies, please be sure to block or disable them using your browser settings, the opt-out links above, or the settings on your mobile device.

Further information is available at

Deleting your account

You can delete your account from the Account page within your Settings on the Website at any time. Please bear in mind that, if you delete your account, all data associated with your account, including the music tracks that you have uploaded, or Fan Club memberships, and the usage data associated with them will be deleted and may not be recoverable. You are therefore advised to copy or back up all content uploaded to your account before you delete your account.

Even if you delete your TopTrack account, it is possible that your information may still show up in some internet search results for a short while afterwards, if the search engine maintains a temporary cache of web pages. We cannot be responsible for any information that remains cached by search engines after that information has been removed from the Platform.

Please note that deleting any TopTrack Apps, or any third party apps to which your TopTrack account is connected, will not delete your TopTrack account. If you wish to delete your account, you will need to do so from within your Account on the Website. Similarly, if you delete a third party app that is connected to your TopTrack account over our API, this will not necessarily delete all data from within that third party app. You will need to refer to the app provider’s terms of use and privacy policy to find out how to delete your data from that third party app.

Access to your data

As described above, most of the personal data and other information you provide to us can be accessed and updated in the My Account page of your TopTrack account.

If you ask us to delete your account, we will do so within a reasonable period of time, but we may need to retain some of your personal data in order to satisfy our legal obligations, or where we have a legitimate reason for doing so.

Age Appropriate

TopTrack is not intended for use by children. Anyone under the age of 13 is not permitted to use the Platform and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 13 or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible.

Changes and updates to this Privacy Policy

We may occasionally update this Privacy Policy. Any changes to our Privacy Policy will always be available here so that TopTrack users are always aware of what information we gather, and how we might use and share that information. Please be sure to check back here from time to time to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Website.

Don’t want to give us your information?

If you decide that you do not want us to use your information in the manner described in the Privacy Policy, please do not use the Platform. If you have already registered an account, you can always terminate or cancel your account.

Copyright TopTrack LLC, 2016 - All Rights Reserved